Statement of Purpose
Introduction
West Road & Louisa Surgeries aims to provide high-quality, patient centred primary healthcare to the communities of Annfield Plain and Stanley. We are committed to treating every individual with dignity, respect, and compassion.
Vision & Values
- Accessibility & Inclusivity
- Quality & Professionalism
- Patient Engagement & Respect
- Digital Innovation
- Safety & Confidentiality
Scope of Services
We provide appointments (in person, phone, and digital), repeat prescriptions, access to medical records, fit notes, and home visits for housebound patients. We welcome new patient registrations and support self management through digital tools such as the NHS App and eConsult.
Governance & Quality Assurance
We maintain strong clinical governance, ensure continuous staff training, and uphold confidentiality and safety across all services.
Commitment to the Community
Our purpose is to support the health and wellbeing of our local community through compassionate, comprehensive, and accessible primary care.
Conclusion
We aim to combine traditional GP services with innovation and community engagement, ensuring safe, effective, and respectful healthcare for all patients.