Introduction I am responsible for essential tasks like setting up GP appointments, sending hospital correspondence, updating medical records, sending appointment reminders, and other patient communications. I work full-time and joined the practice in 1992.

Introduction As well as booking patients into appointments, I am also responsible for lots of behind-the-scenes tasks like coding clinic letters and passing them to correct members of staff for a new medication, compiling insurance reports, and logging staff leaving. I joined the practice in 2007 and work full-time.